We have been using Sunrise since its inception with great results. I have a requirement in my office that when an order comes through my staff must obtain three quotes from separate vendors and award the referral to the lowest quote. In most of our cases I see a trend that Sunrise has consistently beat the prices of competitors. It’s also important to note that while pricing is very important to us, we take great pride in the service received by the injured worker and the client. Our largest client handled out of our office is the Georgia School Board Association, and public perception is very important us.
One service that I think separates Sunrise from the rest is that you receive a personal touch that you may not always receive from some of the larger vendors out there. For example, on a Friday night I received a call after hours from an upset injured worker indicating that she had not received a wrist brace that was referred to another vendor. The cost of the brace was under $50.00 and since it was after hours I was unable to get in touch with the vendor who was supposed to provide the brace. I knew that Brian Adkins with Sunrise had given me his cell phone number, so I gave him a call and he was able to contact the injured worker that night to assure her he would be taking care of it. Brian was able to negotiate with a local provider the next day and the injured worker was able to get her brace. It’s that kind of personal service that you will receive knowing someone will always be at your disposal.
